If you were having such a great time on tour and accidently left an item on one of our famous sightseeing buses, you may wish to enquire if your item has been found or handed in. Pop in to the Original London Visitor Centre, or contact our head office (Monday – Friday, 9.00am - 5.30pm GMT) by telephone on +44 (0)20 8877 1722, by email firstname.lastname@example.org or in writing:
The Original London Sightseeing Tour Ltd
Now for the legal information ..
Passengers are carried subject to the Provisions of the Public Service Vehicle (Lost Property) Regulations 1978 as amended by the PSV (Lost Property) (Amendment) Regulations 1995 a short summary of which follows:-
Any person who finds property accidentally left in a vehicle shall immediately hand it in the state in which they found it to a member of Original Tour staff, who shall deal with it in accordance with the Regulations.
All articles found on the company’s vehicles will be deposited at the company’s head office where enquiries should be made. Assistance in tracing will be rendered by the company officials wherever possible.
Any such property which before it has been deposited is claimed by a person who satisfies the member of staff or other duly authorised servant of the company that they are the owner, will be returned forthwith to the claimant without fee or reward, upon giving their name and address to such staff member or other authorised servant.
If any property so retained by the company or their representatives appears to them to be of a perishable nature, and it is not claimed within 48 (or earlier if it becomes objectionable) hours from time when it was found, they may there upon destroy or otherwise dispose of it as they see fit.
Under the provisions of the above Statutory Regulations the company may charge claimants of lost property a fee of up to £2, plus advance payment for postage & packing if applicable.
Any property unclaimed within one calendar month will be disposed of in accordance with the Statutory Regulations.
All postal enquiries regarding lost property should be accompanied by a stamped addressed envelope and sent to the company’s head office, and full particulars must be given of the date and time of the journey made and on which the property was lost.